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Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.11839/6857
Title: | Reestructuración técnico administrativa de la empresa Asercol S.A. en la sucursal de Bogotá D.C. |
Other Titles: | Administrative technical restructuring of the Asercol S.A company in the Bogotá D.C. branch |
Authors: | Bernal Perdomo, Fabian Camilo Esteban |
Thesis advisor: | Moreno Salcedo, Florentino |
License type: | Atribución – No comercial |
Keywords: | Aduana;Comercio exterior;Customs;Foreign trade;Tesis y disertaciones académicas |
Issue Date: | 15-Aug-2018 |
Publisher: | Fundación Universidad de América |
Resumen: | La Reestructuración Técnico Administrativa en la empresa Asercol S.A. en la sucursal de Bogotá se desarrolló con el fin de identificar las falencias que está presentando la sucursal en las diferentes áreas de la compañía y mitigarlas.Teniendo en cuenta los nuevos retos que afrontan las agencias de aduana por la implementación de nuevas normas, las exigencias que presenta el mercado y la alta competencia que existe, de no estar dentro de los estándares y el nivel que se exige, se presenta el riesgo de quedar marginado en el mercado y en casos extremos, la liquidación de la compañía. Por esta razón se vio la necesidad de realizar el estudio en la sucursal de Bogotá, ya que está es la que más presenta problemas y quejas de parte de los clientes. Con la realización de este estudio se buscó principalmente identificar problemáticas de la sucursal con el fin de atacarlas de la mejor manera y poder orientar recursos y estrategias hacia la problemáticas identificadas, con el fin de mejorar el servicio prestado a los clientes y reducir costos. |
Abstract: | The Technical Administrative Restructuring in the company Asercol S.A. The branch in Bogotá was developed in order to identify the shortcomings that the branch office is presenting in the different areas of the company and to mitigate them. Taking into account the new challenges faced by customs agencies for the implementation of new standards, the requirements that presents the market and the high competition that exists, if it is not within the standards and the level that is demanded, there is the risk of being marginalized in the market and in extreme cases, the liquidation of the company. For this reason, it was necessary to carry out the study at the Bogota branch, since it is the one that presents the most problems and complaints from the clients. With the realization of this study, the main objective was to identify problems of the branch in order to attack them in the best way and be able to guide resources and strategies towards the identified problems, in order to improve the service provided to customers and reduce costs. |
URI: | http://hdl.handle.net/20.500.11839/6857 |
Citation: | APA 6th - Bernal Perdomo, F. C. E. (2018) Reestructuración técnico administrativa de la empresa Asercol S.A. en la sucursal de Bogotá D.C. (Trabajo de grado). Fundación Universidad de América. Retrieved from http://hdl.handle.net/20.500.11839/6857 |
Appears in Collections: | Trabajos de grado - Ingeniería Industrial |
Files in This Item:
File | Description | Size | Format | |
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3121614-2018-2-II.pdf | 5.65 MB | Adobe PDF | View/Open |